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ITALIAN OR SPANISH TRAINER
Company:ADECCO |
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Job Reference Number |
14293357 |
Client ID: |
RI/JOS/QAT/1103 |
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Posted On: |
Mar 11 2010 |
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Location: |
CORK, CORK |
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Job Type: |
Permanent |
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Salary: |
EUR30K - EUR40K /A + EXCELLENT BENE |
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Benefits: |
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Responsibilities :
To develop, conduct and facilitate training programmes
Maintain, develop and improve departmental databases (Training, Audit and Complaints)
Create training material and Standard Operating Procedures as required
Ensure all operational activities are handled in line with policies and procedures, and in accordance with industry regulation
Monitor employees across all departments through management of internal quality assurance programmes to pre-defined processes and deadlines
Provide audit reports to managers, monthly management information, analysis and departmental reports
To investigate, handle, and resolve complaints and ensure all complaints logs and registers are kept updated with all required information and actions taken within set regulatory and internal timescales
Perform cross functional core tasks to ensure the smooth running of the Quality Assurance department and to ensure its aims, objectives and goals are met
Contribute to company projects as required
Requirements:
* Fluency in Italian or Spanish
* High level of written and spoken English
* Experience conducting, developing and running training programmes essential
* Ability to multi-task, prioritise and meet deadlines
* Excellent organisational and time management skills
* Excellent presentation and public speaking skills
* Excellent MS Excel and Access Skills
* Demonstrable accuracy and attention to detail
Fulltime Permanent Position
Apply by sending your CV to Jennifer O Sullivan Adecco Cork or Call 0214273830 to discuss further
'Adecco is an equal opportunities employer'
