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CLIENT RELATIONSHIP MANAGER / DUBLIN
Company:GHL RECRUITMENT |
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Job Reference Number |
14292936 |
Client ID: |
RI/AN/CRMAC |
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Posted On: |
Mar 10 2010 |
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Location: |
DUBLIN SOUTH |
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Job Type: |
Permanent |
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Salary: |
€35K+ |
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Benefits: |
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SALARY: €35K+
The purpose of this role is to pro-actively and effectively build and manage customer relationships whilst developing opportunities to deliver value to our customers.
Main Duties/Responsibilities
Ensure service levels meet and exceed with customer expectations
- Develop existing business that meets with customer requirements and is of benefit to other brands within the group
- Exploring opportunities that add value to the customer relationship and to the group
- Receiving inbound and making outbound customer calls, promoting value added services to customers
- Ensure any customer complaints are dealt with and resolved within a reasonable time frame
- Planning and attending customer meetings to ensure appropriate contact is maintained
- Providing adhoc solutions for customers where required
- A minimum of 3 years Account Management or Business Development/Sales experience
- Ability to work to targets
- Customer focused
- Excellent communication and interpersonal skills
- Ability to build good working relationships quickly and at all levels
- To be able to work with a multiple portfolio of brands
- Self motivation and the ability to work on own initiative
- Have good IT skills – knowledge of Microsoft Office essential.
- Previous Experience of working on large projects and tenders an advantage
For further information, please contact:
Antoinette Kelly
GHL Recruitment,
13 Lower Baggot Street ,
Dublin 2
Phone: 01 6610911 Email: antoinette@ghl.ie
