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RUSSIAN RENEWAL TELESALES - CORK.
Company:SIGMAR RECRUITMENT |
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Job Reference Number |
14292074 |
Client ID: |
RI/RUSSIAN RENEWAL ACCOUNT M |
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Posted On: |
Mar 9 2010 |
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Location: |
CORK |
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Job Type: |
Permanent |
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Salary: |
NEGOTIABLE |
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Benefits: |
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Renewals Telesales person, based in our Cork office and working in the EMEA Sales team.
RESPONSIBILITIES
Working with a leading IT company based in Cork
This role involves the provision of a high quality sales & customer support service. It shall involve the management, promotion and generation of high renewal sales rates throughout the distribution channel for the DACH Region.
This role shall also require driving processes and initiatives for upselling to the market and therefore meet an assigned Crossupgrade and additional seat target.
The role also requires that customer enquiries and customer renewal issues are resolved, escalated, logged and dealt with appropriately
This role requires direct contact with resellers, distributors, major account managers, channel managers and end users. The successful candidate will qualify, prioritise, manage and promote both leads and enquiries concerning the renewal of company products, using independent judgment under general guidelines and policies set by the Manager of EMEA renewal sales.
The role will also include the maintenance of accurate customer records, market & competitor information in an online CRM system.
Successful candidates shall also be involved in specific projects to promote and maintain continuous improvement within renewal sales and company wide issues.
RESPONSIBILITIES AND DUTIES
Sales activities - management, promotion and generation of high renewal sales rates
Customer support service
Data management and accuracy
Renewals specific projects
Minimum Qualifications (Education):
3rd level qualification
Candidates will have a good standard of education, degree or equivalent experience– ideally a person with a business related discipline.
Knowledge, Skills and Experience Required:
A minimum of two years proven successful track record of inside sales or call centre experience and an ability to use sales / CRM software is essential.
Candidates must be fluent in Russian and English
Candidates must have a Technical knowledge and proficiency of Windows, Microsoft Office, & e-mail.
Salary range : €28-47K OTE : commission plus Irish benefits package – 22 days hol, gym membership, life insurance, pension etc etc.
Suit a telesales type person with an IT background (from a smaller IT brand)
Need both Direct customer & Channel reseller experience
Need Russian & English, selling into the Eastern European market
Please email your Cv to modriscoll@sigmar.ie or call Marie O'Driscoll on 021-4315770 to arrange an immediate interview at 33 South Bank, Crosses Green, Cork or to discuss the role in further detail.
